Your contract in respect of your holiday is made with us all bookings are subject to these terms and conditions.
ll communications by the Company in relation to your holiday will be sent to the address stated on the booking form.
All bookings must be made through an authorised representative of the Company. At the time of booking the Company booking form must be completed and submitted together with a deposit of 50% of the total cost of the booking.
Receipt of the deposit and booking form by the Company does neither guarantee nor imply confirmation of the booking. No booking shall be confirmed until the Company issues a written notice. The Company reserves the right to refuse a booking without giving any reason and shall in that event return any deposit received.
All special requests, such as dietary requirements, should be noted on the booking form.
AThe Company will provide the service as set out and confirmed in writing.
Payments
For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure from your destination or upon arrival but definitely before the commencement of the services.
Management personnels hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.
Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, New Year), full payment is required to be sent in advance.
Overseas advance payment can be made through Wire Transfer to our bank.
Complaints
We do our best to give passengers travelling on any of our holidays, an enjoyable and trouble free vacation but occasionally plans go wrong. Should you have any complaint, please inform your tour manager (at the same time), who will do everything possible to resolve the matter immediately.
If the situation is not resolved to your satisfaction, then you must notify the company within 28 days of the tour ending in writing. If you do not write to us within this time, this will affect the investigation and outcome of the complaint.
Any disputes between clients and us Shall be governed by Jurisdiction on India.
Please Note
The booking is on first come first serve basis and based on the availability of the dates.
Confirmation is subject to advance payment & other terms / conditions.
